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Connecting Topsort with Order Management Systems

Order Management Systems (OMS) like Vantage, Boostr, ADvendio, and Placements.io help retailers manage campaign planning, booking, and inventory. You can integrate these systems with Topsort’s APIs to automate campaign creation and management.
This guide shows how to integrate OMS with Topsort using existing APIs for automated campaign workflows.
Diagram showing oms connectivity

Workflows

OMS integration involves three main workflows for different roles and timing:

How OMS Integration Works

  1. Campaign Planning: Sales teams plan campaigns in their OMS interface
  2. Automated Creation: OMS sends campaign data to Topsort via API calls
  3. Real-time Updates: Webhook notifications keep systems synchronized
  4. Unified Reporting: Performance data flows back to OMS dashboards
Enterprise Benefit: OMS integration eliminates manual campaign setup, reducing errors and enabling sales teams to manage campaigns at scale without learning new tools.

Implementation Example

Creating Campaigns from OMS Data

Role: Campaign Managers/Sales Teams | Frequency: Per campaign

Webhook Integration for Real-time Updates

API Reference

Current Topsort APIs for Integration

Authentication

Bulk Campaign Operations

Retrieving Performance Data for OMS Dashboards

Role: Marketing Teams | Frequency: Ongoing/Scheduled

Best Practices

Data Synchronization

  • Field Mapping: Map OMS campaign fields to Topsort API parameters
  • Data Validation: Validate campaign data before sending to Topsort APIs
  • Bulk Operations: Use batch processing for enterprise-scale campaign management

Error Handling

  • Retry Logic: Implement exponential backoff for failed API calls
  • Comprehensive Logging: Track all API interactions and failures
  • Health Monitoring: Set up alerts for integration issues

Security

Security Requirements: OMS integrations handle sensitive campaign and financial data. Ensure proper authentication, data validation, and secure API key management.
  • API Key Management: Store API keys securely and rotate regularly
  • Rate Limiting: Respect API rate limits to avoid throttling
  • Input Sanitization: Validate all data before sending to APIs

Implementation Guide

1

API Access Setup

Obtain Topsort API keys and configure authentication:
  • Request Advanced API key from your Topsort representative
  • Store API keys securely in your environment variables
  • Configure authentication headers for all API calls
2

Webhook Configuration

Set up webhook endpoints for real-time campaign updates:
  • Create webhook endpoint in your OMS system
  • Register webhook URL with Topsort for campaign events
  • Implement handlers for campaign create/update/delete events
3

Data Field Mapping

Map OMS campaign fields to Topsort API parameters:
  • Document field mappings between systems
  • Implement data transformation logic
  • Validate required fields are present
4

Error Handling Implementation

Build comprehensive error handling and retry logic:
  • Implement exponential backoff for failed API calls
  • Add comprehensive logging for debugging
  • Set up alerts for integration failures
5

Testing and Validation

Test integration with sandbox data before production:
  • Create test campaigns through OMS workflow
  • Verify campaigns appear correctly in Topsort
  • Test webhook delivery and handling
6

Monitoring and Maintenance

Set up ongoing monitoring for the integration:
  • Track API call success/failure rates
  • Monitor campaign creation performance
  • Set up dashboards for integration health

Ready to integrate your OMS with Topsort? Contact your account representative to get started with API access and implementation support.